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Go into your start menu and then goto Run.
If you cant find Run type it in the start menu search bar and it will give you a short cut link to click on.
Cope and paste this below into run and your problems are solved.
"C:\Program Files\GALA-NET\Rappelz\SFrame.exe" /auth_ip:204.2.134.120 /locale:ASCII /country:US /cash /commercial_shop /help_url_w:620 /help_url_h:633